Returns & Exchanges

At St. Croix Rods Factory Store, we stand by our craftsmanship and want you to be completely satisfied with your purchase. If your gear doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn, unwashed apparel and accessories.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging with all factory tags attached to ensure they remain protected during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it securely to the outside of your return shipment.

4

Receive Refund or Exchange

Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing